Server down error message, bug fixes, latest updates and more

NBA 2K22 has had numerous updates since launch to address issues, but one of the lingering issues for current-gen gamers is the Cancha Del Mar cruise ship elevators.

One of the glaring issues with these elevators is that players cannot access the different floors of Cancha Del Mar due to freezing during travel, as well as server outages.

So what is causing this problem, and is there a way around it? We have everything you need to know!

NBA 2K22 elevator bug and server crash

This has been a glaring issue lately that has yet to be addressed by NBA 2K22 and current generation players are frustrated.

It seems that when you go to the elevator and change levels, you either receive an “Unable to connect to the server” or you are completely excluded from the mode.

NO ACCESS: Players were unable to level up in NBA 2K22

Since we recently received a hotfix update, detailed here, we thought we would at least hear something about this issue.

However, the recent patch really only brought updates to The City, once again leaving the current generation players behind.

The cause of the elevator bug?

A focal point this year for the 2K team was supposed to be server issues, it seems like this only applies to next-gen systems at this time.

We’ve seen updates from The City before, but what about Cancha Del Mar? PS4 and Xbox One gamers are joining Team 2K to find out exactly how they’re feeling.

NBA 2K22 servers need to work on current and next-gen systems, but this elevator bug makes the game almost unplayable.

Hopefully we find out that there will be a patch update in the near future specifically for current generation players on Cancha Del Mar.

NBA 2K22 Elevator Repair

At this time, 2K has not been made aware of an upcoming fix in the elevators of NBA 2K22. However, some players have found a workaround that may fix the issue.

We would like to reiterate that these options might not fix the elevator in NBA 2K22, but it doesn’t hurt to give it a try. These are all suggestions from the NBA 2K22 community.

AMOUNT? Maybe these options will help you get to other floors in NBA 2K22

Here are some of the ways you can try to access the other floors of Cancha Del Mar:

  • Head to the mall, use the doors at the end, and spam A / X
  • Use the elevator at the Gatorade facility
  • Join via a game of friends who can access the elevators

We’ll be sure to keep you updated if an official fix or fix becomes available for this issue!

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