When launching its new extension Ultimatum, Path of exile the servers had a couple of points over the weekend, leaving gamers with wait instances to enter that generally stretched out for hours. Until you had been a paid streamer to stream the sport, during which case you went straight in.
Followers stranded on maintain quickly came upon and had been rightly pissed off, to the purpose the place lead developer Chris Wilson needed to publish an extended assertion on the sport’s subreddit, which reads:
So whereas all of this was happening, we additionally managed to make a extremely huge misstep and enraged the entire neighborhood by permitting streamers to bypass that very gradual queue that we talked about. The story is, we have been performing some correct paid influencer advertising and marketing not too long ago, which includes getting some nice streamers to pitch Path of Exile to their audiences, for cash (they’ve #advert of their headlines) . We had organized to pay for 2 hours of streaming and ran right into a connection queue that will take two hours to clear. It was about as shut as I might get to setting an enormous pile of cash on fireplace. So we made the hasty choice to permit these streamers to bypass the queue. Most streamers did not ask for it and should not be held answerable for what occurred. We additionally allowed different streamers who weren’t concerned within the marketing campaign to skip the queue so they would not be left behind.
The choice to permit streamers to bypass the queue was clearly a mistake. As an alternative of providing viewers one thing to observe whereas they waited, it offended all of our gamers who had been desirous to get into the sport and weren’t in a position to, but needed to watch others take pleasure in this. freedom. It’s fully comprehensible that many gamers usually are not proud of this. We inform those that the Path of Exile League debut is a degree taking part in discipline for everybody, and we now have to guarantee that is actuality. We is not going to enable streamers to bypass the connection queue sooner or later. As an alternative, we’ll be sure that the queue works significantly better so it is a fast course of for everybody and at all times a degree taking part in discipline. We may also plan future advertising and marketing campaigns considering the eventualities with a purpose to higher deal with this type of state of affairs sooner or later.
It’s fully comprehensible that many gamers usually are not proud of the best way that’s going in the present day on a number of fronts. This text doesn’t intend to attempt to persuade you to be proud of these outcomes. We simply need to offer you an summary of what occurred, why it occurred and what we’re doing sooner or later. We’re additionally very sad with it.
It is good that they do not do it once more, nevertheless it sucks that it was even hinted at as an thought, not to mention enlightened and executed.